The site www.avenew.bg offers the opportunity to purchase
the initial entry into the site until it leaves.
1. General provisions
1.1. This document contains General Terms and Conditions, according to which RADEX-RR OOD
provides goods to its users / customers through the Online Store
www.avenew.bg. These conditions are binding on all users. By pressing
the ORDER button, the user / customer agrees, fully accepts and undertakes to
complies with these General Terms and Conditions.
1.2. Identification of the user / client in order to reproduce his statement
both for acceptance of the General Terms and Conditions and for the order made, it is done through
the log files stored on the server of www.avenew.bg, the storage of the IP address of the user / client, as well as any other information.
1.3. After clicking the "ORDER" button, the user agrees to purchase the goods,
located in his basket. This action is legally binding. The client
receives confirmation of the order and upon receipt of this confirmation it is considered that
the contract is concluded. Confirmation is received by e-mail or by phone.
1.4. RADEX-RR Ltd. reserves the right to refuse delivery of confirmed
order in case the goods are not available. In the absence of stock of the ordered goods, within the working week "RADEX-RR" Ltd. notifies the user / customer of its exhaustion by sending a message to the e-mail address specified by the customer or the specified phone number.
1.5. The contractual language is Bulgarian, and the payments will be made in Bulgarian levs, as the indicated price includes VAT.
2.1. For accuracy, colors have numbers, thus aiming to avoid them
different name of the same color. "RADEX-RR" Ltd. does not wear
responsibility for how the client monitor is set up and how consequently
he sees the color.
3.1. The consumer / customer bears the full risk of damage / loss of the goods at
delivery. Immediately after delivery of the goods by courier, "RADEX-RR" Ltd. is released from the risk that is transferred to the consumer / customer. RADEX-RR Ltd. is not responsible for delays in case the delay is due to a courier or other supplier.
3.2. Immediately upon delivery, the goods should be inspected carefully by
the user / client or a person authorized by him. Any damage, shocks and other damages should be reported immediately to RADEX-RR OOD. In case it is
established presence of damages that have occurred during the transportation of the goods,
RADEX-RR Ltd. is not responsible for damage to this product. In cases when
RADEX-RR Ltd. confirmed the order and indicated specific date and time for delivery,
the statement is binding. In case of incorrect or wrong address, person for
contacts and / or telephone when submitting the application, RADEX-RR Ltd. is not bound by
any obligation to perform the contract.
3.3. In case the Customer is not found within the deadline for delivery of
the indicated address or access and conditions for delivery of the goods are not provided within this term, RADEX-RR OOD is released from its obligation to deliver the goods ordered for purchase.
3.4. When the delivered goods clearly do not correspond to the goods ordered for purchase by the customer and this can be established by its ordinary inspection, the customer may request that the delivered goods be replaced with those corresponding to his purchase order within 24 hours of receipt. j.
3.5. Orders are processed during the following business hours: Monday to Friday from 09:00 to
Orders placed after 15:00 from Monday to Thursday are processed on
the next morning after 09:00. Orders placed after 15:00 on Friday are processed in
Monday after 09:00
4.1. The prices listed on the site do not include transportation costs. The transport within the Republic of Bulgaria is performed by a courier company SPEEDY or another at the customer's choice. The price (determined by the weight of the shipment) that the user / customer owes for transport when choosing an express service (receiving the shipment the next day, excluding Sunday) is BGN 6.50, and when choosing an economical one (receiving the second day) , excluding Sunday) is BGN 5.50. For orders over BGN 100 the transport costs are at the expense of RADEX-RR OOD.
5. Right to refuse the purchased goods
5.1. The client has the right without paying compensation, stating a reason to refuse
the distance contract concluded within 14 working days from the date of receipt of
the goods. After exercising the right of withdrawal, the latter is obliged to return the received goods in full, in the same form as delivered, with intact packaging, fit for resale to other customers, together with all accompanying documentation. Provided that these requirements are met, RADEX-RR Ltd. undertakes to immediately refund the amounts paid by the client. The costs of returning the delivered goods to the company are at the expense of the customer.
6.1. In case of established discrepancy of the delivered goods with the order, the customer has the right to file a complaint within 14 working days of delivery.
6.2. The complaint is submitted to the company. To be respected, the client should
attach the goods, if possible, in undamaged packaging, as well as the documents that her
accompany the delivery - receipt, invoice, return form, etc. documents establishing the non-conformity of the goods.
6.3. In case the claim is justified, the client can choose the way
satisfaction of the claim - by replacing the goods with a new one, corresponding to
the concluded contract of sale or repair, if the replacement is impossible.
6.4. The client has no right to claim a refund of the amount paid by him or
reduction of the price, if RADEX-RR OOD agrees to satisfy
the claim in any of the above two ways.
6.5. Reimbursement of amounts paid is made only in case the satisfaction of the claim is impossible in any of the ways specified in item 6.3. from the contract.
7. Rights and obligations of the user / client
7.1. The user / client has the opportunity to view and order the announced goods on the Internet store www.avenew.bg
7.2. The user / customer has the right to be informed about the status of his order.
7.3. The user is obliged to pay the price of his order according to the announced way of
7.4. Every user, regardless of whether he is a client of Radex-RR Ltd. is obliged to
use of the services:
• not to violate and respect the fundamental rights and freedoms of citizens and the rights of
man, according to the Constitution and the laws of the Republic of Bulgaria and the recognized
• not to violate other people's property or non-property, absolute or relative
rights and interests, such as property rights, intellectual property rights and
• to observe the Bulgarian legislation, the applicable foreign laws, the rules of
morals and good manners and Internet ethics when using the online store
• to indemnify Radex-RR OOD and all third parties for all damages suffered and
lost profits, including any costs and paid attorney
remuneration incurred as a result of claims filed by and / or paid
third party benefits in connection with websites, hyperlinks, materials
or information that the User has used, posted on the server, sent,
distributed, made available to third parties or made available through
/ the name of the site / in violation of the law, the present General Terms and Conditions, the Good Morals
or Internet ethics;
7.5. The customer is obliged to indicate an accurate and valid telephone number, delivery address and
E-mail address, to pay the price of the goods, to pay the delivery cost when
it is not free, and provide access and opportunity to receive the goods. IN
in the event that it is not explicitly stated that the delivery is free of charge, it shall be considered remunerative.
8. Rights and obligations of the trader
8.1. Radex-RR Ltd. does not have the obligation and the objective ability to control the way in which the users use the provided services.
8.2. Radex-RR Ltd. has the right, but not the obligation to retain materials and information,
located on the server of www.avenew.bg
8.3. Radex-RR Ltd. has the right at any time, without notifying the user / client,
when the latter uses the services in violation of these conditions, as well as at the discretion of Radex-RR Ltd. to terminate, suspend or change the services provided in connection with the use of the site. Radex-RR Ltd. is not liable to consumers and third parties for damages and lost profits resulting from the termination, suspension, change or restriction of services, deletion, modification, loss, inaccuracy, inaccuracy, or incompleteness of messages, materials or information transmitted, used, recorded or made available through www.avenew.bg. After receiving the payment, Radex-RR Ltd. undertakes to transfer to the consumer / customer the ownership of the goods ordered for purchase, to deliver the goods ordered for purchase in time, to check the quality of each item before sending (in case that this is possible without compromising the integrity of the packaging).
8.4. Radex-RR Ltd. is not liable for damages caused to software, hardware or telecommunications equipment, or for loss of data arising from materials or resources sought, downloaded or used in any way through the services provided. The advice, consultations or assistance provided by the specialists and employees of Radex-RR OOD in connection with the use of the services by the users does not give rise to any responsibility or obligations for Radex-RR OOD. The company is not responsible for incorrect information provided by the manufacturer about the product.
8.5. Radex-RR Ltd. has the right to collect and use information related to its
Users / customers.
8.6. The information under the previous article can be used by Radex-RR OOD, except in case of explicit disagreement of the User, sent to the received e-mail address. Radex-RR Ltd. collects and uses the information to improve the services offered. All purposes for which Radex-RR Ltd. will use the information will be in accordance with Bulgarian legislation, applicable international acts and good manners.
8.7. Radex-RR OOD is not responsible for non-fulfillment of its obligations under this
a contract in the event of circumstances that Radex-RR OOD has not foreseen and has not
was obliged to anticipate - incl., cases of accidental events, problems in the global Internet and in the provision of services beyond the control of "Radex-RR" Ltd.
8.8. Radex-RR Ltd. has the right to install cookies on users' computers
(cookies). Cookies are text files that are saved by the Internet
the page on the User's hard drive and allow recovery of information about the User, identifying him and allowing tracking of his actions, the Internet pages he visits, the hyperlinks he uses, the information he uses and records and others.
9. Personal data
9.1. Radex-RR Ltd. guarantees to its users / clients the confidentiality of
the information and personal data provided. The latter will not be used,
provided or brought to the attention of third parties outside the cases and under the conditions
specified in these General Terms and Conditions. Radex-RR Ltd. protects the personal data of
the user / client, which became known to him / her when filling in the electronic form for
making a purchase request, as this obligation is waived in case the Customer has provided incorrect data. Subject to applicable law and the provisions of these General Terms and Conditions, Radex-PP Ltd. may use the personal data of the Client only for the purposes specified in the contract. Any other purposes for which the data is used will be in accordance with the Bulgarian legislation, the applicable international acts, the Internet ethics, the rules of morals and good manners.
9.2. Radex-RR Ltd. undertakes not to disclose any personal data about the Client to third parties - government agencies, companies, individuals and others, except in cases where it has received the express written consent of the Client, the information is requested by government agencies or officials who, under current law, are empowered to request and collect such information. Radex-RR Ltd. is obliged to provide the information by law.
10.1. The General Terms and Conditions may be changed at any time by Radex-RR OOD, which
has the right to change the characteristics of the provided services and these General
conditions and on the basis of changes in legislation. Radex-RR Ltd. undertakes to
notify the User of the changes in the General Terms and Conditions, as in a prominent place on the Internet
the page published a notice of their changes and gave sufficient time to
meet them. Within the given term, if the User does not declare that he rejects the changes, then he is considered bound by them. In case the User states within the given term that he does not agree with
changes, then "Radex-RR" Ltd. has the right to immediately suspend or terminate the provision of services to the User.
11.1. "User / Customer" means anyone who has uploaded to the Website
www.avenew.bg on your computer.
11.2. "Order" means the selected goods and all other attributes related to the method of delivery and payment of the goods by the customer / consumer.
11.3. The avenew.bg online store is owned by Radex-RR Ltd.
11.4. All disputes between the parties shall be settled in a spirit of understanding and good will. IN
in the event that no agreement is reached, all unresolved disputes, including disputes arising out of or relating to its interpretation, invalidity, performance or
termination, as well as disputes for filling gaps in the contract or its adjustment to new circumstances, will be resolved by the competent court for registration of "Radex-RR" Ltd., in accordance with Bulgarian law.