If the item you ordered does not meet your expectations, you can replace it or return it within 14 days of receiving it!
Please contact us at 0884 82 28 58 or fill in the replacement or return form!
If you want to replace the item you ordered for another size or model, please contact us at 0884 82 28 58!
After specifying the details of the replacement, you need to send us the shipment to the address indicated by us: Stara Zagora, 53 Ivan Shishman Str. Without cash on delivery.
The delivery costs to us are at your expense, and to you at the expense of www.radekscollection.com!
If you want to return the item you ordered and get back the amount for it, please contact us at 0884 82 28 58! After specifying the details of the return, you need to send us the shipment to the address indicated by us: Stara Zagora, 53 Ivan Shishman Street!
Upon receipt of the returned shipment and if it meets our terms of exchange and return you will receive your amount within 7 working days by bank transfer.
In order for the shipment to be accepted, it must be in the condition in which it was delivered! It is necessary to be clean with the original packaging and labels and not to damage its integrity! Items that have been treated with detergents, washed or worn will NOT BE REPLACED! Individually made models according to the customer's design, non-refundable!